1. Booking / Registration Fee
The booking or registration fee is charged to reserve your bed and is non-refundable, except where we are unable to provide the reserved accommodation.
2. Security Deposit
The security deposit is refundable at the time of vacating, subject to the following:
- All dues (rent, electricity, mess or other charges) are cleared
- The room and belongings provided are returned in good condition
- The required notice period has been served
- Deductions will be made for damages, unpaid dues or penalties, if any
The balance deposit is refunded within 7–15 working days after vacating and final inspection, to the original payment method or bank account.
3. Cancellation Before Move-in
| Cancellation Time | Refund (excluding booking fee) |
|---|---|
| 7 or more days before move-in date | Full refund of amount paid |
| 3 to 6 days before move-in date | 50% refund of amount paid |
| Less than 3 days before / on move-in date | No refund |
4. Monthly Rent
- Rent paid for the current month is non-refundable once the resident has moved in.
- If a resident leaves early without serving notice, rent for the notice period may be deducted from the security deposit.
- No rent refund will be given for temporary absence, holidays or leave.
5. Termination by Management
If a resident is asked to vacate due to violation of hostel rules or Terms & Conditions, no refund of rent will be given. The security deposit will be settled after deducting dues and damages.
6. Refund Not Applicable
- Change of mind after moving in
- Dissatisfaction with roommates or room allocation after confirmation
- Temporary interruption of power, water or internet
7. How to Request a Refund
Contact us using the details below with your name, phone number, room details and payment receipt. Approved refunds are processed within 7–15 working days.
8. Changes to This Policy
We may update this Refund Policy at any time. The version in effect at the time of your admission applies to you.