1. Information We Collect
When you fill in our Apply for Admission or Quick Enquiry forms, we may collect:
- Full name, phone number and email address
- Gender, preferred room type and preferred move-in date
- Any message or additional details you choose to share
- Basic technical data such as browser type and IP address, used for security and spam prevention
If you later become a resident, we may also collect identity proof, guardian details, photographs and emergency contacts as required for admission and safety.
2. How We Use Your Information
- To respond to your enquiries and process your application
- To contact you by phone, WhatsApp or email regarding availability, admission and payments
- To manage room allotment, fee collection and resident safety
- To prevent spam, fraud and misuse of our website
- To comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information. We share it only when:
- Required by law, court order or a government authority
- Needed to protect the safety and rights of residents, staff or the hostel
- Necessary for service providers (for example hosting or SMS/WhatsApp tools) acting on our behalf under confidentiality
4. Data Security
We take reasonable technical and organisational steps to protect your data from unauthorised access, loss or misuse. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Data Retention
We keep your information only as long as needed for the purposes above, or as required by law. Enquiries that do not lead to admission may be deleted after a reasonable period.
6. Cookies
Our website may use basic cookies or similar technologies to keep the site working properly. We do not use cookies to track you across other websites.
7. Your Rights
You may request to access, correct or delete the personal information we hold about you by contacting us using the details below. We will respond within a reasonable time.
8. Third-Party Links
Our website may link to external services such as WhatsApp, Facebook, Instagram or Google Maps. We are not responsible for the privacy practices of those websites.
9. Children's Privacy
If the applicant is under 18, the application should be made by, or with the consent of, a parent or legal guardian.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date shown above.